·
Opportunity assessments for the projects
identified
·
To create as in and to be process flows (Including
L4 process maps )
·
To assess processes , document and reengineer the
processes if required to suit automation
·
Prepare the Process Qualification Document ,
Solution Design Document for the projects
·
Work as an interface between the Functional/
Operational team and the RPA Developer
·
Participates in gathering and analyzing of
internal business requirements by means of interviews, workflow analyses and
facilitated discussions with users
·
Assists with identification of Business Readiness
Plan owners
·
Identifies and communicates risks and issues
impacting business rules, functional requirements and specifications
·
Translates users' business requirements into
detailed functional designs for development, testing, and implementation
·
Supporting the engagement team during functional
validation and deployment of the solution
Functional Competencies
Required:
·
Knowledge of the Quality Concepts, process and
tools
·
Ability to use the desktop computer systems and MS
Office
·
Analytical and Logical Thinking
·
Good understanding of Level 1,2 3 Process
maps
·
knowledge on Transaction Monitoring and
management
·
Strong hold on data collection and reporting
·
Good understanding of 7 QC and PST Tools
·
Problem solving skills using the Quality
tools
·
Coaching and Feedback ability
Behavioral Competencies
Required
·
Strong Drive for Results and accountability
·
Planning and organizing skills
·
Ability to empower, motivate and develop others
·
Good written and verbal communication, proficiency
in English language
·
Strong Interpersonal and Conflict resolution
skills
