Work location: Oversea
Salary:
Industry: IT - Software
Get to know our Team:
Grabber Technology Services (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to outserving Grabbers with positive, personalised IT experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team.
Get to know the Role:
The IT Voice Engineer will:
Provide 2nd level server and application support
Help tune performance and ensure high availability of current infrastructure
Setup and installation of Linux Server
Troubleshoot hardware and peripheral problems
Understand technical issues and develop procedures and checklists for future references.
Troubleshoot networking issues which affect voice quality
Involve in new and existing projects
The must haves:
Min Diploma in IT/Computer Science
3 to 5 years of relevant experience in IT/System Administration Support
Experience with Linux Servers
Familiarity with the fundamentals of Linux Scripting languages such Shell and Python Scripts
Ability to build and monitor services on production servers
Experiences in AWS Server and Management Tools
Basic understanding of traditional PBX and Asterisk
Basic knowledge of SQL Language and familiar with MySQL
Experience setting up and maintaining OpenVPN
Experience in Call Centre environment is a plus
Grab Vietnam