Key Responsibilities
Leadership & Team Management:
- Supervise, mentor, and develop a team of QA specialists (QAA, QAC, QAE), ensuring clarity of roles, responsibilities, and deliverables.
- Set performance goals, conduct evaluations, and provide feedback to drive accountability and professional growth.
- Coordinate workflows across analyst, compliance, and standards functions to ensure alignment with business objectives.
Quality Systems Oversight:
- Ensure the QA Analyst (QAA) effectively utilizes ERP/Qarma systems to track defects, conduct data-driven root cause analysis, and develop improvement plans.
- Oversee the QA Compliance (QAC) function in maintaining product compliance with US, EU, and international standards, as well as managing social responsibility and audit requirements.
- Guide the QA Engineer (QAE) in developing and maintaining product standards, supporting product development, and ensuring OEM/supplier adherence.
Process Improvement:
- Integrate defect trend data, compliance findings, and product standards into a unified improvement framework.
- Lead cross-functional meetings with Production, Engineering, HR, and HSE to address recurring issues and corrective actions.
- Establish KPIs for defect reduction, compliance adherence, and supplier performance; monitor results and adjust strategies.
Reporting & Communication:
- Consolidate reports from QAA, QAC, and QAE into clear dashboards for senior management.
- Communicate QA priorities, findings, and improvement initiatives to internal stakeholders and external partners.
- Serve as the escalation point for quality concerns, audits, and critical nonconformance issues.
Training & Development
- Support team members in developing skills in compliance, standards, and data analysis.
- Coordinate training for production teams and suppliers on QA expectations, compliance regulations, and product standards.
- Promote a culture of accountability, continuous improvement, and ethical compliance throughout the supply chain.
