People Operations Business Partner, Commercial & Operations

Get to know our Team:

The People Operations (Pops) team strives to revolutionize human resources the same way that Grab has revolutionized transportation. We serve to find, grow and keep the remarkable assemblage of talent who are our Grabbers.

Get to know the Role:

The People Operations Business Partner (Pops BP) is responsible for aligning business objectives with key stakeholders and employees in designated business functions. Provides People expertise and counsel to management covering a full range of HR disciplines including organizational effectiveness, employee relations, performance management, career development, compensation and workforce planning.

The day-to-day activities:

Advisor and Change Agent

• Serve as an advisor to management on people-related matters

• Assess and anticipate people-related needs

People Development and Deployment

• Collaborate with business leaders on people-related initiatives to develop a people-oriented culture that emphasizes quality, continuous improvement, team-work and high performance

• Develop and communicate People metrics that demonstrate added value and identify where changes in practices and policies are required

Culture and Engagement

• Work closely with management and employees to improve work relationships, build morale, and increase productivity

• Identify key drivers, plan and execute impactful actions to systematically strengthen culture and organization performance

• Plan and execute company event and engagement activities

Talent Management and Retention

• Implement relevant retention strategies

• Identify learning and development needs for business units and individual coaching needs

• Participate in evaluation and monitoring of training programs to ensure success. Follow up to ensure training objectives are met

Performance Management

• Drive the Performance Management reviews

• Drive, provide guidance, advice and training to managers on managing performance issues at all levels

The must haves:

• Minimum 10 years of HR experience with at least 5 years of relevant experience in a human resource business partnering

• Preferably with industry experience from hyper-growth tech, or sales industry (non mandatory)

• A comprehensive and proven HR business partner experience in fast paced & collaborative working environment

• Strong interpersonal skills and ability to communicate and team effectively at all levels

• Coaching people across all areas in order to increase morale, accountability and clearer expectations

• Able to get the basics right quickly to earn credibility with stakeholders

• Proactive and do not wait for problems to resolve themselves which saves business units valuable time and risk

• Role model what is expected to support a more cohesive work and team environment

• Able to thrive in a VUCA (Volatile, Uncertain, Complex and Ambiguous) environment

• Self motivated, self confident, stress resistant

• Good English communication skills

• Tech savvy with range of people tools, and  data driven

• Minimum Bachelor Degree ​