To Say Hello!

Find next jobs

job_search_content_direct

Nhân viên chăm sóc khách hàng - Tiếng Anh

Vietnam Concentrix Services Company Limited
Updated: 09/07/2025
APPLY NOW

Employment Information

Benefits

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Job requirement

  • Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.
  • Providing accurate, valid, and complete information by using the right tools, methods, and processes.
  • Immediately updating serious cases/inconstant situations.
  • Ensuring a high level of customer service and a positive guest experience.
  • Proactively updating information/knowledge about customer service.

Work Schedule:

  • 5 days/week (any 2 days off).
  • Shift: Rotate 24/7 (according to the arrangement of the team leader, rotate shift once a month, up to 3-month night shift)
  • Day shift: 7:00 – 16:00; 9:00 – 18:00; 12:00 – 21:00; 13:00 – 22:00.
  • Night shift: 19:00 – 4:00; 20:00 – 5:00; 21:00 – 6:00; 22:00 – 7:00

Company Overview

Vietnam Concentrix Services Company Limited

Number of employees: 500-999

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with... View more

Similar Jobs

Nhân viên chăm sóc khách hàng - Tiếng Anh

Vietnam Concentrix Services Company Limited

APPLY NOW
Save this jobs