Work location: Singapore
Salary:
Industry: IT - Software
Get to Know The Role:
Customer Obsession:
We are in a fast-growing and rapidly evolving competitive landscape. It is critical for us to build products that have a real customer value proposition to become the preferred choice for customers.
You will champion the customer in countries by understanding trends and patterns to synthesize learnings and surface insights with key internal stakeholders.
Holistic View:
We operate across several verticals in multiple geographies. It is imperative to prioritize and be prudent with our time, resources and capital.
You will be a key thought partner for the country and vertical heads to ensure the product is delivering on the in-market customer and business outcomes.
Structured Scalable Process:
We have a highly complex architecture. It is crucial to project manage many workstreams and link different stakeholders in a structured and organized manner.
You will build a scalable product rollout process that ensures operational readiness to achieve business goals and velocity needs.
Day-to-Day Activities:
Execute Rollouts:
Develop the country product rollout calendar as list of priority features by country based on the overall roadmap.
Project manage successful and timely implementation of end-to-end country product rollout plans.
Provide training support, product configuration guidance.
Generate Insight:
Surface and advocate key insights from the business to inform quarterly product prioritisation.
Build Consensus:
Ensure alignment across business stakeholders and tech families on key objectives for product initiatives.
Serve as a primary point of contact for product-related questions for country rollouts.
Lead a community of strategic leaders to encourage meaningful customer-centric business impact.
Qualifications/Certifications/Experience:
5+ years experience in a strategy/operations/customer-facing/product management role
Thai speaking as role will be based out of Thailand
Experience at a tech software company
Minimum Bachelor’s Degree in computer science, software engineering, business, finance, economics or related fields
Excellent communication and stakeholder management skills
Strong analytical, organizational, and creative problem solving skills
Strong business acumen, customer focused, team and results-oriented
Highly comfortable and adaptable in a semi-structured environment and organisation that changes frequently
Passionate about the social mission and making a positive impact in emerging markets
Grab Vietnam