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IT Helpdesk Specialist

CÔNG TY TNHH GALAXY DIGITAL HOLDINGS
Updated: 03/07/2025
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Employment Information

Benefits

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm, CLB thể thao

Job requirement

We're seeking a dedicated and technically proficient IT Helpdesk Specialist to provide exceptional support to our employees. In this role, you'll be the first point of contact for technical issues, troubleshooting problems, and ensuring smooth operation of our IT systems.

What You'll Do:

  • Provide technical support to company users related to software, hardware, computer networks, and office equipment.
  • Install, configure, and maintain IT equipment: servers, computers, printers, scanners, IP phones, cameras, etc.
  • Support troubleshooting via various channels: in-person, email, phone, or remote support tools.
  • Manage and track IT assets, updating records periodically.
  • Collaborate with other departments to ensure stable operation of the technology infrastructure.
  • Participate in new system deployment projects as assigned.
  • Support and maintain our Cisco / Stringee/ Genesys Telephony systems.
  • Provide technical assistance related to CRM platforms.

Company Overview

CÔNG TY TNHH GALAXY DIGITAL HOLDINGS

https://galaxyholdings.co/ Number of employees: 100-499

Quy mô: 100-499 nhân viên Lĩnh vực: Phần Mềm CNTT/Dịch vụ Phần mềm Địa chỉ: Galaxy Innovation Hub, Road D1, Hi-Tech Park, District 9, HCMC. Galaxy... View more

IT Helpdesk Specialist

CÔNG TY TNHH GALAXY DIGITAL HOLDINGS

APPLY NOW
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