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Customer Support Executive (Logistic)

UNIEXPORT CO., LTD
Updated: 10/07/2025
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Employment Information

Benefits

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm, Premium Private Health Insurance (Bao Viet Insurance) 13th-month salary KPI bonus (based on business performance) Regular training, company team building, birthday - holiday bonus, happy hour Yearly salary review Annual health check-up Other welfare is in accordance with Vietnam labor regulations

Job requirement

  • Manage orders from contract confirmation to final delivery, ensuring smooth execution and customer satisfaction.
  • Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Monitor account receivables and ensure timely payments.
  • Coordinate with internal departments (Documentation, Planning, Operations, etc.) to resolve operational issues efficiently.
  • Coordinate with internal teams to follow up on customer orders, deliveries, and any special requests to meet customer expectations.
  • Handle customer complaints and collaborate with the Customer Service Manager to implement service improvements.
  • Track shipments and proactively address potential delays.
  • Travel for business as required.
  • Assist the Manager with other customer service-related tasks or special projects as required.

Company Overview

UNIEXPORT CO., LTD

With factory network located in Dong Nai, Long An, Tay Ninh, Can Tho, Ben Tre, Dong Thap Province, Uniexport Co.,ltd is one of leading manufacturers &... View more

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Customer Support Executive (Logistic)

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