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Customer Service Officer (Warehouse-based)

YUNEXPRESS LOGISTICS VIETNAM
Updated: 10/12/2025

Employment Information

Benefits

  • Laptop
  • Chế độ bảo hiểm
  • Du Lịch
  • Đồng phục
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Nghỉ phép năm

Job requirement

  • Follow up on customers’ enquiries on parcel status via email and groups in different communication apps
  • Operate CMS to update parcel status and tracking
  • Assist in tackling parcel check-in errors on the Warehouse Management System (WMS)
  • Coordinate with departments to confirm parcel shipments are error-free
  • Any other tasks as assigned by the supervisor

Job requirement

  • At 2 years of work experience, preferred in the freight forwarding industry and express companies
  • Willing to be based in a warehouse environment and capable of working independently
  • Good command of Vietnamese and English
  • Possess good communication skills and a customer-oriented mindset

More Information

  • Qualification: College
  • Age: Unlimited
  • Job type: Permanent

Company Overview

YUNEXPRESS LOGISTICS VIETNAM

https://www.yunexpress.com/ Number of employees: 500-999

Found in 2014, Yunexpress is one of the leading third-party logistics companies in China and has become a leading logistics service provider of cross-border... View more

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Customer Service Officer (Warehouse-based)

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