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Customer Service Officer (Chinese-Speaking)

Customer Service Officer (Chinese-Speaking)

YUNEXPRESS LOGISTICS VIETNAM
Updated: 14/10/2025
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Employment Information

Benefits

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Nghỉ phép năm

Job requirement

  • Follow up customers’ enquiries on parcel status via email and groups in different communication apps

  • Operate CMS to exert parcel status and tracking

  • Assist in tackling parcel check-in errors on Warehouse Management System (WMS)

  • Coordinate with departments to confirm parcels shipments are error-free

  • Any other tasks as assigned by supervisor

Job requirement

  • At 2 years work experience, preferred in freight forwarding industry and express companies

  • Proficient with Microsoft Office, especially in PowerPoint and Excel. 

  • Able to work independently, well organized, detail-minded, self-motivated

  • Good command of Vietnamese and speaking good Chinese. English is an advantage

  • Experience in operating CMS is a plus

  • Possess good communication skills and a customer-oriented mindset

  • Immediate availability is preferred

More Information

  • Age: Unlimited
  • Job type: Permanent

Company Overview

Customer Service Officer (Chinese-Speaking)

YUNEXPRESS LOGISTICS VIETNAM

https://www.yunexpress.com/ Number of employees: 500-999

Found in 2014, Yunexpress is one of the leading third-party logistics companies in China and has become a leading logistics service provider of cross-border... View more

Customer Service Officer (Chinese-Speaking)

YUNEXPRESS LOGISTICS VIETNAM

APPLY NOW
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