CRM Campaign Manager

Get to know our Team & Role:
This is a regional role supporting all Grab markets in the SEA, and across all verticals. He/she will work with various internal teams to build and develop complex lifecycle automation leveraging multiple marketing channels. The ideal candidate will also support efforts in partnering with external agencies for production work and acting as internal champions for local countries in ensuring platform features are on the roadmap.

The day-to-day activities:

• Build and implement complex lifecycle journeys

• Research feasibility and implementation of new marketing channels

• Support local ad-hoc campaigns

• Act as an internal champion for local teams regarding platform roadmap capabilities

• Partner with lifecycle managers and data analytics to build best in class automation across all stages of a lifecycle

The must haves:

• Degree in Computer Science or Engineering related degree.

• Professionally proficient in English and in-country native language.

• Understands and have prior experience or exposure ​to CRM or Database management.

• Hands-on experience with actual build/development of lifecycle ​automation (ie. ExactTarget, Responsys, Adobe, Eloqua, etc)

• Understanding of database management

• Basic programming skills