Business Development, GrabRewards

Get to know our Team:

• GrabPay handles all cashless transactions for Grab’s 33m riders and 630,000 drivers and is already one of the largest mobile wallets in Southeast Asia.
• This new team will be tasked with growing the GrabPay business as a mobile wallet throughout Southeast Asia, solving many of the payments problems that consumers and merchants face on a day-to-day basis.

Get to know the Role:

• This role is responsible for ensuring the GrabRewards catalogue contains exclusive offers that are relevant to Grab users. Your day to day activities could include the following:
• Own the GrabRewards catalogue by closing engaging deals that appeal to Grab’s user base.
• Build and maintain relationship with strategic/key partners.
• Manage the GrabRewards inventory. 
• Negotiate attractive commercial offers with partners. 
• Sell GrabRewards points to strategic/key partners.
• Weekly reporting to management.
• Work with internal stakeholders on driving usage of GrabRewards.

The day-to-day activities:

• Functional : Identifying partners to pursue and optimize the partnership ROI models to ensure our customers can enjoy the greatest offers of the program. 
• Proactively working with customer support and regional product team to enhance the customer experience and product features. 
• Set, track and analyse the performance of offers on the platform and spending, and ensure all initiatives meet strategic and financial objectives of the company. 
• Serve as a key member of the loyalty business team to drive overall loyalty strategy.
• Customer : Manage GrabRewards Merchants.
• Financial : Prior experience in business developments or sales is a plus.
• People : This role requires the individual to work well with internal and external parties.

• Able to manage both junior operational staff as well as business stakeholders.

The must haves:

• Minimum 5 years of work experience in business development, sales or strategic partnership.
• Proficient with Microsoft Office (words, power point and excel) Google Suite.
• Skilled in areas such as process development, business strategy, comfortable with data and strong analytical skills.

• Experienced in sales and negotiation.

• Strong relationship management and communication skills.

• Experienced in Sales, Business Development, Loyalty and strategy is a plus.

• Excellent communication, interpersonal and presentation skills.