NIIT is looking for a Business Analyst to join the next generation travel platform. Under general direction with minimal oversight, delineates requirements to solve complex business problems using differing technologies and systems views across multiple functional domains projects.
Essential Duties and Responsibilities:
• Reconcile requirements from multiple groups to ensure all needs are accounted for and are traced back to the business objectives.
• Prepare business requirement documents, use cases, process models and business rules.
• Produce the logical/functional systems design (detailing business information flow/process) for business solution agreed.
• Coordinate requirements walk- through and signoffs with stakeholders to ensure that documentation accurately portrays business needs.
• Lead cross-functional linked teams to address Sabre issues.
• Provides assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements.
• Maintain requirements traceability matrix to ensure that the functional solution design can meet the documented requirements.
Hands on experience:
• Minimum of 8 years of experience in Business Analysis roles, with a proven track record in Business Process Modelling and Requirements Gathering.
• Have extensive Sabre reservation experience and should be able to troubleshoot all reservation related issues.
• Agile-Scrum experience in at least 2 end to end (large scale) projects with exposure to implementation activities.
• Domains:
o Airline ACS and PSS
o Airline E-commerce
o Customer Experience- Airlines
Desired Knowledge:
• Advanced knowledge of Sabre reservation system is required.
• Excellent written and verbal communication skills
• Ability to handle multiple projects simultaneously
• Airlines customer Experience
• Ability to elicit, understand and document requirements from business
• Ability to recommend product / functionality to solution fit for business
