Get to know the team:
As a member of our GrabFamily, not only will your skillsets be capitalized but you will also develop your untapped potential and be inspired with some of the most amazing minds in the industry. Our team consists of young but experienced individuals who are tenacious and energized by the fact that we exist to make a change - a change that has made a societal impact in Southeast Asia.
Get to know the role:
We are looking for an experienced Account Manager to manage our corporate account portfolio and supervise our account executives team.For this role, strong communication skills, selling skill and a customer service attitude are essential. As an Account Manager you should also be results-driven and help us achieve our revenue target by managing well new and existing accounts.
The day-to-day activities:
- Set and monitor sales targets, identify key potential area, set priority among customers and set approach strategies to achieve target;
- Develop strong and long-term client relationships, act as the liaison between clients and account executives;
- Supervise the account executives and representatives team and ensure deadlines are met;
- Play a supporting role to Sales Managers in executing sales strategies, doing outreach to clients via cold calls/emails/meetings, timely follow ups, administrative work (contract drafting, coordination);
- Be extremely organized, and bring a high level of attention to detail and efficiency while working under tight deadlines and on multiple initiatives simultaneously;
- Practice effective, excellent communication with management, customers and support staff;
- Check and report on the campaign's progress;
- Manage the account's budget and invoicing clients;
- Keep abreast of competition, competitive issues and products.
The must haves:
Personal qualities
- Excellent interpersonal and communication skills;
- Meticulous, organized, able to multitask and adapt quickly to all kinds of situations;
- Team player with initiative and a strong sense of accountability towards internal and external stakeholders;
- Self-motivated, highly organized, able to work independently and under pressure;
- Able to work in dynamic and fast paced environment and to meet critical deadlines;
- Able to work well both independently and as part of a team;
- Able to plan and prioritize tasks effectively.
- Strong analytical and negotiation skills
- Business acumen with a problem-solving attitude
- Result oriented, Ambitious, Proactive in thinking out of the box.
Qualifications
- University graduate in relevant fields;
- Minimum 5-year experience in operations or post-sales environment.
- Solid experience with CRM software and MS Office (particularly MS Excel)
