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Accessory Repair Technician

Công Ty TNHH Golden Phoenix Vietnam
Updated: 12/07/2025

Employment Information

Benefits

  • Laptop
  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Chế độ thưởng
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Nghỉ phép năm

Job requirement

JOB SUMMARY:

Support customers, staffs to have the full understanding of products and using whilst enhance customer experience in the process of pre-sale and aftersales.

KEY ACCOUNTABILITIES

  • Receive products from Company (Restaurants/Stores/Admin… ) and customers that need to be repaired.
  • Provide remote troubleshooting support to company and customers via chat, email, and phone.
  • Check the condition and operation of the product to be repaired.
  • Consult with company and customers to determine their repair needs.
  • Perform repairs according to requirements and ensure product quality after repair.
  • Improve and update product warranty and maintenance procedures.
  • Update and add to product user guides for company and customers and internal use.
  • Conduct periodic warranty and maintenance of equipment and machinery.
  • Participate in training programs from the firm and the company.
  • Regularly update new products and services as needed.
  • Complete other tasks as assigned by Manager.

Job requirement

JOB REQUIREMENT

  • Vocational College grarduation with related field: mechanical, machinery,…
  • 2+ years of experience in repairing accessories: watches, lighters, phones, electronic equipment warranty center,
  • Error diagnostic.
  • Error diagnostic parameters quick release, event replacement skills.
  • Teamwork ability to support colleagues.
  • Strong communication skills.
  • High sense of Carefullness, Responsibility, learning new products and looking for solutions.
  • Working under pressure.

More Information

  • Qualification: Intermediate
  • Age: 20 - 35
  • job_jobs_detail_job_gender: Male
  • Job type: Permanent
  • Probation time: 2 months
  • Working time: Monday - Friday
  • Colleagues: Dynamic, friendly
  • Benefits:

    - Full benefit according to the law
    - High salary
    - Convenient and luxurious working environment

  • Other extras: - Petrol/Parking
  • Annual leave: Saturday, Sunday and Holiday

Company Overview

Công Ty Avanti - Group

https://habanosspecialist.vn Number of employees: 100-499

AVANTI GROUP Avanti Group Co. Ltd. operates All Habanos Concepts in collaboration with Golden Phoenix , the main distributor... View more

Accessory Repair Technician

Công Ty TNHH Golden Phoenix Vietnam