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Updated: 20/07/2021

Employment Information


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Job requirement

Operational Performance

Ensure the warehouse operates at peak efficiency by managing end-to-end warehouse operations (receiving, inbound, putaway, picking, outbound)

Operational Evaluation

Process Design and Improvement managing end-to-end warehouse operations (receiving, inbound, putaway, picking, outbound)

In-charge of the warehouse software system, e.g.

Ensure results of all warehouse activities are properly logged into the system

Monitor system for issues and errors by warehouse staff, and resolve/escalate where necessary

Responsible for managing and maintaining all goods in storage - reconciliation of data in the system to on-ground inventory

Manage day-to-day operations, including, but not limited to:

Support all customer requests and requirements to achieve service level targets

Operational manpower scheduling and assignment for daily activities (time-tabling)

Execution of operational tasks as and when needed

Supervise subordinates to carry out operational tasks with the highest level of quality and efficiency (man-management)

General warehouse housekeeping, e.g. manage stock levels and replenishment of operating consumables

Ensure quality control and general warehouse safety

Conduct training for warehouse assistants on the latest processes

Gather and interpret qualitative and quantitative data in order to identify operational issues and gaps, and provide solutions to improve efficiency and adherence to service levels

Ensure that process documentation and training materials are updated as needed

Operational excellence; assess current warehouse operations and suggest improvements to better manage warehouse utilization, inventory handling, and storage processes

Work closely with various internal stakeholders to conceptualize and implementing quality improvements, and ensuring process documentation and training materials are updated as needed

Performance Tracking and Reporting

Establish, monitor, and manage operational goals/KPIs for performance tracking and improvement

Develop, prepare and present reports (daily, weekly, biweekly, monthly, and/or ad hoc) to effectively convey operational performance Stakeholder Management

Coordinate with various teams to discuss requirements and align resource allocation for successful execution

Monitor project performance with regular reporting and reviews for management purposes

Project Planning and Execution

Identify and scope operational requirements for new inventory management services

Work with internal stakeholders to analyze and evaluate project scope and requirements and develop processes execute the project

Oversee the coordination and execution of project until project completion

Job requirement

Experience Required

  • 3 - 5 years of operations management experience, preferably in the logistics/supply chain industry
  • Prior experience in a warehouse working on logistics operations
  • Understanding of warehousing and bulk storage as a service education / QualificationsDegree or equivalent, ideally in Logistics and Supply Chain ManagementSkills / Attributes
  • Capable to process new information on the go and be comfortable with ambiguity
  • Meticulous, detail-oriented and process-driven
  • Highly organized and responsible individual
  • Strong people management skills
  • Willingness to work hands-on in a warehouse and help out with on-ground warehouse processes functional
  • Proficiency in English (Reading, Writing & Speaking)

More Information

  • Qualification: College
  • Age: Unlimited
  • Job type: Permanent

Company Overview

NINJA VAN VIỆT NAM Number of employees: 6000-10000

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia.... View more