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UX Content Writer

CÔNG TY CỔ PHẦN CITICS
Updated: 06/10/2025

Employment Information

Benefits

  • Laptop
  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Đồng phục
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Phụ cấp thâm niên
  • Nghỉ phép năm
  • CLB thể thao

Job requirement

Summary

The UX Content Writer will create written content that guides our users through digital products and experiences. As a UX Writer, you will collaborate with product design teams to craft intuitive, actionable, and easy-to-understand user experiences. This is an opportunity to bring your love of words and language, along with your passion for style, grammar, tone, and voice to a new role, to ensure that we communicate to our users in a clear, consistent, and user-centric manner while staying aligned with brand strategy and business objectives. This role reports to the Product Design Director.

Key Responsibilities

  • Distill value props and desired actions down to short, actionable copy.
  • Write clear, concise, engaging copy that guides users within a digital product and helps them interact with it, including microcopy, UI labels, menu labels, buttons, and headlines.
  • Work with content strategy, product designers, and researchers, to write and edit content for end-to-end journeys including screen flows, emails, error messages, and promotional content.
  • Ensure content complies with Citic’s digital products content guidelines and maintains platform-wide consistency.
  • Maintain digital style standards, including grammar, usage, tone, and branding; partner with Brand Strategy to align style guides where needed.
  • Collaborates with product and design teams to align on user experience and bring a copy perspective to page layout and visual design; serves as the digital communication expert for cross-functional teams.
  • Help review content against the copy deck during QA testing.
  • Write FAQ and self-service content.
  • Create a consistent end-to-end experience and ensure that digital content complies with brand standards, legal, and compliance.
  • Support digital product teams with expertise in content strategy and SEO

Job requirement

Required Qualifications and Skills

  • Exceptional writing, communication, and presentation skills.
  • Superior editing and proofreading skills, as well as demonstrable professional experience writing UX content for various platforms.
  • The ability to help simplify user journeys by writing simple, clear, and concise instructions to guide users through transaction flows.
  • Experience developing content for emails, error messages and FAQs.
  • A portfolio of relevant work including case studies and UX writing required for consideration.
  • Three (3) or more years of experience creating user-focused digital content with superior writing, editing, and proofreading skills, including 1-2 years of writing for PropTech or financial services.
  • Bachelor’s degree in Vietnamese, Journalism, Technical Writing, UX Design, or related field. (preferred)
  • Plus:
    • Understands business requirements and target audiences’ needs and advises on a communications strategy that serves both. 
    • Communicates the needs and expectations of the user effectively; uses data and user feedback to guide recommendations and content decisions.
    • Understands accessibility standards and provides guidance on element labels.
    • A Business English Certificate is a plus.

More Information

  • Qualification: Bachelor
  • Age: Unlimited
  • Job type: Permanent

Company Overview

CÔNG TY CỔ PHẦN CITICS

https://citics.vn/ Number of employees: 100-499

Citics is a leading real estate technology platform in Vietnam, built on a foundation of big data, AI, and seamless digital solutions. By integrating... View more

UX Content Writer

CÔNG TY CỔ PHẦN CITICS