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Nhà Tuyển Dụng: Đăng Tuyển Dụng | Tìm Hồ Sơ

Thông tin tuyển dụng được đăng trên 4 website lớn       Truy cập hơn 800 ngàn hồ sơ ứng viên       Thông tin tuyển dụng được đăng trên 4 website lớn       Truy cập hơn 800 ngàn hồ sơ ứng viên

[URGENT] Customer Service Officer (Cosmetic)

Mô tả công việc

  • Daily receiving calls of customers outside
  • Understanding customers’ demand & giving exactly information relating to products, selling price, place, promotion campaign…
  • Giving instruction for use of products to customers
  • Solving problems caused by the products
  • Solving customers’ claim
  • Updating database of customer’s information
  • Key in & record customers’ ideas to improve products
  • Summarizing customers’ complaints & making report
  • Receiving customers complain records from sales team and sending to QC Department of Factory to get feedback reply to customers
  • Following up promotional gifts deliveries by post to participants on promotion campaigns
  • Taking care of new product sample deliveries by post to valued customers.
  • Following up the design & printing of birthday cards on customers’ birthdays.
  • Following up & collecting competitors’ information relevant to new products, price, promotion, CS activities…
  • Weekly inviting customers to join Customer gathering (CG)
  • Weekly holding customer gathering
  • Monitoring Rohto website, fan page & updating news relating to products, promotion campaign, Company’s activities, web banners, Print Ads, TVCs, hot news, product shots…

Yêu cầu công việc

  • Female have 1-2 years experience in the same position
  • Strong detail orientation;
  • Professional style, agility, and good attitude;
  • Passion in education and service industry;
  • Customer-oriented, hardworking, trustworthy and teamwork spirit;
  • Flexibility to respond to a range of different work situations, excellent communication skills.
  • Working independently, ability to multi-task, prioritize, and manage time effectively
  • Be willing to work a flexible schedule and occasional overtime if needed.
  • Proficiency in both English and Vietnamese;
  • Proficiency in MS Word, Excel, PowerPoint, Social networks
  • Thorough knowledge of online marketing and understanding student requirements would be an advantage.

Phúc lợi

Bảo hiểm theo quy định, Du Lịch, Phụ cấp, Thưởng, Tăng lương