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[Urgent] Customer Service, Ocean Export

DSV Air & Sea Co., Ltd.
Updated: 20/07/2021

Employment Information


  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Tăng lương

Job requirement

Ensure daily operations are completed as per sea freight export procedures

Well co-ordinate with relevant team (Sale/ Import/ Logistics/ Invoicing) to make sure whole process is properly followed

Handle documentation for sea export shipments from get booking until close a file, including main jobs below:

  • Check and update schedules of carriers, airlines, co-loaders as required to clients/sales; and send the booking upon request of sales/client
  • Get booking with carrier/ co-loader
  • Coordinate with oversea partners to work smoothly
  • Follow up booking, transit time given by customer, partner
  • Make all documents (billing, filling AMS/ACI/AFR, sending pre-alert, do payment …. ) to finish the export process
  • Well knowledge of Cargowise1 to update data timely and accurately
  • Back up jobs for teammate when necessary
  • Report to manager as per request
  • Ensure the prompt update/response on the status of cargo/shipment to relevant partners
  • Collate rate with relevant parties to solve problems arising
  • Ensure compliance with regulatory and policies of company

Other tasks assigned from time to time according to company’s strategy

Job requirement

-       Experienced person in forwarding, logistics, warehousing company,…

-       Good at English (Reading & Writing & Speaking)

-       Ability to file AMS/ACI/AFR is advantage

-       Ability to use Microsoft Office (Advance Excell Skills)

-       Good skill of Interpersonal communication and Customer Service

-       Ability to work under pressure and have good team work

-       Good with figures, responsible, careful, detail-oriented, dynamic and hard-working

-       Own supervision in daily workflow

More Information

  • Qualification: Bachelor
  • Age: Unlimited
  • Job type: Permanent
  • Working time: 8AM - 5PM or 9PM - 6PM

Company Overview

DSV Air & Sea Co., Ltd.

DSV - Global Transport and Logistcis We provide and manage supply chain solutions for thousands of companies every day – from the small family run business... View more

[Urgent] Customer Service, Ocean Export

DSV Air & Sea Co., Ltd.