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Urgent - Customer Service Executive (Food Testing Service)

TUV SUD Viet Nam
Updated: 07/07/2025
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Employment Information

Benefits

Chế độ bảo hiểm, Du Lịch, Chăm sóc sức khỏe, Đào tạo, Nghỉ phép năm

Job requirement

  • Take over the sales package (quote/contract signed, contract review) from salesperson
  • Interface/ Co-ordinate with customers, sales and technician to provide the services meets customer’s needs
  • Manage and arrange the schedule for inspector/ technician implementation
  • Liaise with customers/ technician on sample submission, Classify the samples + application form, confirm test parameters, prepare the necessary documents and pass to lab technician for testing
  • Monitor and track the progress of the jobs by following up the technician/ inspector for samples and test/ inspection result
  • Prepare test/ inspection reports to customers and manager as well as perform other related administration work
  • Interface with customer job status and handle enquiries
  • Maintain and upkeep laboratory/ inspector records and documentations
  • Follow the samples status from subcontract, invoicing & payment to subcontract
  • Follow LMS program
  • Do invoice request and send to Account Dept to issue invoice
  • Handle the payment status of the customers
  • Report all activities to Manager
  • Other duties relevant to this level assigned by manager

Company Overview

TUV SUD Viet Nam

http://www.tuv-sud.vn Number of employees: 100

TÜV SÜD is a leading technical service provider specializing in testing, inspection, auditing, certification and training solutions. A multinational company... View more

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Urgent - Customer Service Executive (Food Testing Service)

TUV SUD Viet Nam

APPLY NOW
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