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Trưởng Phòng Quản Lí Hợp Đồng - Policy Services Manager

Mô tả công việc

1. JOB PURPOSEThis jobholder is responsible for:Managing all the aspects of PS section including the day-to-day processing of all proposals & policies related to PS functions.Support Department Head in delivery of PS related initiatives/solutions of improvements of efficiency and services, in alignment with the company objectives and strategies.

2. ACCOUNTABILITIES- Managing the daily operations of the PS section in accuracy and good customer services manners. Following up and monitoring staff performance.- Recommending to Deaprtment Head initiatives in improving the PS efficiency and quality of services.- Ensuring the implementation of PS new projects/initiatives, memos, regulations and guidelines of the company, within the set timeframe, standards and budget.- Solving complaints related to PS services provided to policy holders.- Support, coaching, training, motivating and deriving a development as well as backup plan for all personnel of PS section. Work in sync with sections of Operations & other Divisions to make sure that PS can best support other functions of Operations & the company. Being a role model in working, learning, caring and servicing people for staff to follow.- Preparing and monitoring PS expenses budget versus approved budget.- Handling other tasks as requested by the management.

Yêu cầu công việc

- Qualification: University graduated.- Experience: At least 7 years of experiences in management position in PS.- Knowledge+ Strong leadership with good communication and training skills.+ Good command in English.+ Knowledge in life insurance.+ Soft skill: Leadership, communication and training.- Personality: dynamic and open minded; customer service minded with strong common sense; high sense of integrity and responsibility.

Phúc lợi

Bảo hiểm theo quy định, Du Lịch, Đồng phục, Chăm sóc sức khỏe, Đào tạo, Công tác phí, Chế độ nghỉ phép