Training Manager

Main Responsibilities

1. Plan and coordinate training programs within the Retail Division

• Arrange schedules and organize training sessions, including preparing venues, supporting equipment, and required materials.

• Compile participant lists and coordinate communication to ensure full attendance.

• Act as the primary contact with suppliers to plan and organize product training programs.

• Support vendors, departments, and learners in resolving issues arising during training programs.

• Implement and consolidate post-training evaluations.

2. Administration and Reporting

• Develop and manage forms used for training administration and reporting.

• Monitor and consolidate training metrics such as participation rate, satisfaction level, and post-training outcomes.

• Record attendance and track learner participation during training sessions.

• Ensure all training activities comply with the Company’s regulations and procedures.

• Process and obtain signatures for documents, acceptance reports, and other materials related to training programs.

3. Manage and develop the E-learning system

• Develop plans for the monthly/quarterly/annual operation and growth of the E-learning training program.

• Design E-learning training materials.

• Manage and operate the E-learning system.

4. Develop and enhance training programs for the Retail Division

• Conduct training needs assessments across departments and leadership levels.

• Design tailored training programs for different target groups: new employees, key personnel, successors, and high-potential talents.

• Build competency frameworks and training roadmaps for each position/job family.

• Develop standardized training materials and curricula aligned with company standards.

• Ensure training content is regularly updated and aligned with corporate strategy and culture.

5. Other tasks

• Perform other tasks as assigned by upper management.

• Bachelor's degree or above in Human Resources, Education, Business Administration, or a related field.
• Priority will be given to candidates with internship or working experience in the Human Resources or Administrative field.
• Good English communication skills, including listening and reading comprehension; ability to write reports and draft documents.
• Microsoft Office: Advanced Excel and PowerPoint; Basic MS Word.
• Others: Knowledge of Canva is an advantage.
• Integrity – Customer Centricity – Result Oriented.

• Qualification: Bachelor
• Age: Unlimited
• Job type: Permanent