Training Executive (Tommy Hilfiger, Polo Ralph Lauren)

The Training Executive is responsible for delivering training programs and monitoring post-training performance for store-level employees, specifically Sales Associates and Store Leaders. This role ensures that frontline teams are equipped with the necessary skills, product knowledge, and brand understanding to deliver an exceptional customer experience.

Key Responsibilities:

• Conduct onboarding training, sales skills training, product knowledge sessions, and essential soft skills programs.
• Monitor, evaluate, and report on post-training performance and learning effectiveness.
• Develop annual and monthly training plans, including needs analysis and training gap assessments.
• Coordinate HR-related activities for assigned brands (Polo & Tommy) in alignment with business and operational needs.
• Collaborate with the Talent Development team to implement competency-building initiatives and development projects.
• Ensure training content and delivery align with brand standards and business objectives.

• Bachelor’s degree in Human Resources, Learning & Development, Education, or a related field.
• Minimum 3 years of experience in training, preferably within the retail industry.
• Prior experience in a similar position is highly preferred.
• Willingness to travel for store training and operational support.
• Strong presentation and facilitation skills with a professional training delivery style.
• Advanced proficiency in MS Office (PowerPoint, Excel, Word).
• Basic proficiency in design tools (Adobe Suite, Canva, etc.).
• Basic competency in data management and reporting tools (Power BI, Power Apps, etc.).
• Fluent in English (both written and spoken).

• Qualification: Bachelor
• Age: Unlimited
• Job type: Permanent
• Probation time: 2 months
• Working time: 08h30-17h30 Monday to Friday
• Training opportunities:

  Working with a team of leading experienced people in the Fashion Retail Industry.
  Joining the period training courses to upgrade knowledge, hard skills and soft skills.

• Colleagues:

  Youthful and professional working environment.
  Opportunity to work with famous managers in the fashion industry.

• Benefits:

  The cap of the salary used for social insurance contribution is 100% (health insurance, accident insurance, social insurance, unemployment insurance).
  Competitive salary, bonus scheme in quarters and years.
  Internal discount policy of 30-50%, internal sales events with a discount of up to 85%.

• Other extras: Probation period with 100% salary