Trainee, Consumer Insight - Quanlitative Research (Based in HCMC)

Trainee, Consumer Insight - Quanlitative Research (Based in HCMC) - 16265

Client Services and Sales - Vietnam Ho Chi Minh City, Ho Chi Minh

Job Description

Support a client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the company’s financial objectives and other operational performance indicators

Client Servicing

• Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the marketplace
• Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
• Ensure the implementation of Client Management Process for the assigned accounts and be able to add value to those key clients

Functional / Technical

• Maintain an accurate and up-to-date knowledge on research techniques and applications
• Provide value-added analyses and respond to special requests
• Manage data quality issues by overseeing data inquiry process
• Support and take notes during the Focus Groups or In-Depth Interviews and work on the report delivered to clients
• Recommend improvements in work processes within area of responsibility

• Freshly graduated from universities
• Have knowledge about qualitative research or market analysis
• Experience in organizing the focus group, team management
• Good interpersonal skills, analysis skill, moderator skill;
• Good ability to understand people’s psychology;
• Enjoy interaction with different people;
• Excellent in handling multi tasks, good ability to work under high pressure;
• English is required, fluent in speaking and writing
• Working full day from 8:30 am to 5:30 pm in 6 months

About Nielsen:

Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content — video, audio, and text — is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry’s only global view of retail performance measurement.

By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world-class measurement as well as analytics that help improve performance. Nielsen, an S&P 500 company, has operations in over 100 countries that cover more than 90 percent of the world’s population. For more information, visit www.nielsen.com