Telesales Executive, GrabFood

Get to know our Team:

Dynamic team who provide you the environment to grow and better career.

Get to know the Role:

Telesales Manager will be leading ~10 telesales staffs in generating partner sales through inside sales (telesales)


The day-to-day activities:

• Lead end-to-end telesales process

• Responsible for daily achievement of contacted leads

• Train and develop telesales staffs to improve their sales performance and productivity, leading to sales target achievement

• Create and maintain leads and target lists for potential new customers over the phone

• Meet partner merchant sales targets set by management for the assigned market

• Update all internal systems to properly track potential merchants and merchants contacts

• Help Account Managers and/or telesales team to establish initial contact to new merchants

• Help with up-selling opportunities when new partnership sales pitch are being released

The must haves:

• Bachelor’s Degree in Business, Communications, Marketing or related field

• Fluent in Bahasa Indonesia

• Good in English both written and oral

• 3 years telemarketing and/or inside sales experience.

• Strong sales, analytical, organization, communication and people skills required

• A team player who can train and develop staffs

• Ability to adapt quickly to new technologies, products and procedures

• Ability to work and thrive in a multi-tasked and fast-paced environment.

• Professional “get it done” attitude and work ethic

• Excellent written and verbal communication skills.

• Proficient in MS Office products (Excel, Word, MS Outlook, MS Power