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Team Lead, Admin Services

Grab Vietnam
Updated: 11/05/2018

Employment Information

Job requirement

TEAM DESCRIPTION

Admin Team handles the following:

  • Invoicing
  • Settlement
  • Refund
  • Debt Recovery Administration
  • Instalment Policy Administration
  • Fines
  • Road Tax
  • COE & VEP Reg
  • Weekly Reports
  • Other admin related works

JOB ROLE PURPOSE AND DIFFERENTIATING FACTORS

  • Lead and work with the admin team to manage daily business processes related to data, documents & receivables
  • Validate & follow up all admin works properly to ensure traceability, accountability, accessibility, & accuracy
  • Drive continuous business process improvements with tech solutions, system integration activities & operational efficiencies.
  • Work with other teams to close process & system gaps
  • Work with internal & external stakeholders to ensure reconciliations of records and actual receivables

KEY DAY-TO-DAY RESPONSIBILITIES

Functional

  • Manage business processes related to data, documents & receivables
  • Validate & follow up all admin works properly to ensure traceability, accountability, accessibility, & accuracy
  • Drive continuous business process improvements with tech solutions, system integration activities & operational efficiencies.
  • Work with other teams to close process & system gaps
  • Work with internal & external stakeholders to ensure reconciliations of records and actual receivables

People

  • Lead a team of 3 perms and 4 temps
  • Laterally manage with Ops, Finance, Commercial & Supply teams
  • Manage external stakeholders: regulatory & vendors
  • Manage with cross-functional project teams for business process improvements

Customer

  • Ensure that cost savings are channelled to the driver

Financial

  • Support audit related matters

QUALIFICATIONS, CERTIFICATIONS AND EXPERIENCE

Minimum Qualifications

  • Diploma / Degree in Accountancy / Finance or other related field
  • Proficient in Excel
  • Min 3 years of experience in Excel
  • Strong leadership skill
  • Able to motivate the team members
  • Able to work independently
  • Strong sense of responsibility and ownership

Company Overview

Grab Vietnam

Team Lead, Admin Services

Grab Vietnam