Get to know our Team:
Customer Experience (CE) team drives one of our core values ‘Outserve Our Customers’ and provide support to in-country business units and a wide range of verticals.
Promoting ease to our driver partners and passengers in customer support transactions focusing on quality and customer satisfactions
The day-to-day activities:
- Support various teams within the department with a key focus on scheduling very high volume of interviews and meetings in an organized and prompt manner and advise potential hires on the selection process when required.
- Liaise with the Recruiters and Hiring Managers to improve recruiting efficiency.
- Update and maintain data on the dashboards and on our Applicant Tracking System and Room booking.
- Support the team in other areas including but not limited to on-boarding, organizing team events, and other ad hoc projects.
- Support travel coordination and Expense claims.
- Support scheduling for team events.
- Support venue/meeting room booking on behalf of functional head(s).
- Support data collation & consolidation.
- Work on text & graphics (edit/coordinate) if required.
- Other admin tasks and projects for Online functional heads.
The must haves:
- Minimum of 2 -3 years of working experience in a coordinator role
- Excellent organizational skills and Time management skills
- Ability to handle ambiguity, cross function & matrix environment
- Ability to adapt and work in challenging and dynamic environment
- Ability to multi task and execute with speed
- Excellent MS Office skills and computer literacy
- Strong team player
