To Say Hello!

Find next jobs

job_search_content_direct

Supervisor – Quality Assurance & Training - Dự án Bia

Công Ty TNHH TransCosmos Việt Nam
Updated: 19/09/2025

Employment Information

Benefits

  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Nghỉ phép năm

Job requirement

  • Responsible for managing team of QAs
  • Data analysis and making designated reports/decks
  • Client & stakeholder management
  • Participating in internal & external calibrations
  • Communication to heighten awareness and focus on importance of positive customer experience
  • Making recommendations and driving improvement
  • Ensuring that internal policies, procedures, and compliance regulations are being followed
  • Reduce learning curve and help enhance product/process knowledge of new joiners.
  • Ensuring that internal policies, procedures, and compliance regulations are being followed

Job requirement

  • Graduated from College or above.
  • At least 1 year experience in QA for Call Center
  • Ensure that Process quality and training are delivered effectively in the stipulated timeline.
  • Evaluate process quality and take corrective actions which should be tangible
  • Evaluate effectiveness of T & D interventions
  • Design and develop Quality framework
  • Ensure uniform quality of training being delivered by all training teams in line with client requirement
  • Interact and streamline channels of communications with other Functions and Clients

More Information

  • Qualification: College
  • Age: 25 - 35
  • Job type: Permanent

Company Overview

CÔNG TY TNHH TRANSCOSMOS VIỆT NAM

https://transcosmosvietnam.talent.vn/ Number of employees: 1.000-4.999

Được thành lập từ năm 1966 tại Shibuya, Tokyo, Nhật Bản, tập đoàn transcosmos Inc đã không ngừng mở rộng quy mô và hiện diện tại 35 quốc gia với 178 cơ... View more

Supervisor – Quality Assurance & Training - Dự án Bia

Công Ty TNHH TransCosmos Việt Nam