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Supervisor, F&B Outlet

Công Ty TNHH Phát Triển Nam Hội An
Updated: 22/05/2019

Employment Information

  • Work location: Quang Nam

    Salary:

  • Level: Team Leader / Supervisor

Benefits

Insurance, Travel opportunities, Incentive bonus, Health checkup, Training & Development, Salary review, Employee Shuttle Service, Annual Leave

Job requirement

Duties may include but not limited to:

  • Monitor the cleanliness and hygiene of all hardware, utensils and serving-ware.
  • Prepare regular reports to the Assistant Restaurant Manager.
  • Deliver high quality products and services to every guest.
  • Interact with internal staff and external guests from Asian and international countries.
  • Know and understand all the resort’s facilities and services.
  • Address guests’ requests and handle complaints promptly and to their satisfaction.
  • Provide feedback to guests’ recommendations.
  • Inform management about guests’ comments.
  • Schedule rosters and match manpower to business demands.
  • Delegate duties and tasks fairly and equitably among the staff.
  • Provide supervision, direction and leadership to service staff to achieve department goals.
  • Coach, motivate, counsel and evaluate staff.
  • Participate in daily staff briefings.
  • Take responsibility for determining development needs and manage own performance improvement, professional development and motivation.
  • Monitor staff members’ manners and grooming according to company standards.
  • Test and correct any deviations from service procedures through on the job training.
  • Arrange training sessions and refresher courses for staff in coordination with the F&B Training Manager.
  • Promote a work environment where employees feel valued, appreciated, involved, equal and safe.
  • Interact with department and company team members, management, and contractors professionally and positively.
  • Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communications.
  • Adhere to the company policies and procedures and comply with the Code of Conduct.   
  • Remain well-mannered and well-groomed as per department and company standards at all times.
  • Follow health and safety standards and strive for constant improvement to avoid health and injury hazards.
  • Participate in the company recycling program and follow a strict discipline to reduce, re-use and recycle wherever possible.
  • Perform other related duties including cashier as assigned.

Company Overview

Công Ty TNHH Phát Triển Nam Hội An

http://career.hoiana.com Number of employees: 25-99

Hoi An South Development Project is located in Thang Binh and Duy Xuyen District, Quang Nam Province. The Project includes nearly 1,000 hectares with total... View more

Supervisor, F&B Outlet

Công Ty TNHH Phát Triển Nam Hội An