Work location:
Salary:
Get to know the Role:
Responsible for developing and executing quality and engagement strategies to increase overall supply size, productivity, efficiency, and engagement of GrabFood delivery-partners. Problem-solving skills, an analytical approach to decision-making and execution, and a willingness to get your hands dirty are all necessary components for success in this role.
The day-to-day activities:
- Execute on GrabFood delivery-partner acquisition and engagement processes and initiatives
- Build, run and optimize scalable operational processes tackling delivery-partner efficiency/performance, delivery quality, loyalty and retention programs.
- Analyze the performance of owned projects and initiatives and communicate key results across a wide range of audiences.
- Work across different teams and functions to support goals and initiatives of Grab as a whole, when relevant to delivery-partners.
The must haves:
- Bachelor’s degree in any field with a strong academic track record.
- Excellent English written and verbal communication skills, with the ability to interact with colleagues at all levels.
- At least 1-2 years of relevant work experience in management/strategic consulting, telecommunications (product/vertical management), marketing, booking apps, online payments/e-wallets, F&B/QSR, eCommerce and/or start-ups preferred, fresh graduates are welcome to apply.
- Proficiency in Excel/Google Sheets is required. Experience with R/Python is a plus.
- Able to make key business decisions and provide rigorous, data-driven recommendations.
- Experience in managing complex, cross-functional projects.
- Self-starter and ability to work well in a fast-paced environment.
Grab Vietnam
