Solution Implementation Specialist - DONG DA DIST. HANOI (20-30 MILLIONS VND)

Insurance, Travel opportunities, Incentive bonus, Health checkup, Training & Development, Salary review

OSPV is looking for 1 Senior Engineer with the following content:

• Position title: Solution Implementation Specialist (Senior Engineer)
• Category: Solution Professional Service
• Position type:  Full Time
• Country: Vietnam
• Work location: VCCI Tower, Dao Duy Anh Street, Dong Da District, HN
• Position reporting to: Manager, Solution Business Dept.

This position will have the opportunity to join the exciting and expanding solution business. Responsible for implementation of proposed & designed solutions based on deep knowledge of proposing technology area / product for a high level of customer satisfaction. This role requires an individual with high level technical experience, capable of making intuitive high-level decisions for solution implementation. You will lead and be accountable for comprehensive, end-to-end Implementation for Enterprise Solutions. 

Accountabilities

Role and Responsibilities:

• Adhere to follow FujiFilm Business Innovation transition and project management
• Take a solution products responsibility (maybe cross-functional, cross-organization, cross-service, involving 3rd parties) to takeover solution delivery to the customer
• Responsible to implement (install, configure, troubleshoot, support) complex/custom solutions as part of the Professional Services processes
• Participates in technical discovery, kick-off meetings with customers
• Manage and deploy POC to customer, responsible for managing quality, delivery time, cost of project and leading them to success
• Solutions documentation completed in full, with formal testing, sign-off and handover capability enabled
• Manage risk during implementation and on-going operations
• Drive strategies to minimize calls and improve response time, resolution time of software problems
• Performs other duties as assigned