Social Community Manager

Overview:

We are MAC — a Digital Creative & Media Agency with a bold local spirit.

We specialize in digital, not just as a platform, but as a way of life.

We think creatively, speak the media language fluently, and solve brand problems with relevant, timely ideas.

At MAC, we live for the moment when your campaign wins hearts, your brand rises above the noise, and your business thrives.

In this fast-moving era, we adapt to thrive — and we’re looking for a Social Community Manager who’s ready to grow with us.

JOB DESCRIPTION

1. Planning phase (70%)

• Collaborate with the Planning team to create the proposal and follow up with the order of the brand team.

• Create the KOL, community strategy which follows up with the communication concept. Proposing a list of influencers suitable for the brand and budget to make proposals. Contact relevant parties to make quotations.

• The main team in charge proposal focuses on Social Outreach.

2. Execution phase (15%)

• Contact and work with KOL/KOC, page group to brief the campaign and maintain its content performance.

• Effectively execute the campaign to achieve committed KPI within budget.

• Be able to make reports to evaluate the effectiveness and suggest the next steps for the brand after the campaign.

• Handle paperwork contracts with influencers/ communities/ suppliers,...

• Manage brand's social channels: post/schedule posts, create protocols that match the brand's tone and mood, reply to comments, inbox, and manage activities (minigames, contests,...).

• Work closely with internal and external stakeholders.

3. Manage team (15%)

• Training and quality control for the internal team's files.

• Take quick action and communicate the answer to the situation (if any).

REQUIREMENT

• Have at least 3 years of working experience in the related position. Experience working with KOLs/ influencers/ communities/ booking suppliers.

• Deeply understanding of the Tiktok platform. Have experience operating Livestream or working with KOL, and KOC on TikTok.

• Knowing and following many influencers in many fields on social channels such as Facebook, Instagram, Youtube, TikTok,... is a plus.

• Ability to work independently and adapt to change quickly. Careful, enthusiastic, responsible, hard-working, quick action.

BENEFITS:

• Working time: Mon - Fri, 09:00 - 18:00

• Professional and dynamic agency environment.

• Full salary during probation period

• Laptop provided for official staff

• 13th month salary, Social insurance, Health insurance and Unemployment insurance, periodic health check.

• Bonding activities: team-building, company trip, year-end party, …

• Training from Leader, participating in courses & events of Facebook, Google, Zalo ..

• Parking allowance, birthday gift, ...

• Performance and salary review annually

• Qualification: Bachelor
• Age: Unlimited
• Job type: Permanent