Nơi làm việc: Quốc tế
Mức lương:
Ngành nghề: CNTT - Phần mềm
Get to know our Team:
Grab is more than just the leading ride-hailing and mobile payments platform in Southeast Asia. We use data and technology to improve everything from transportation to payments and financial services across a region of more than 620 million people. We work with governments, drivers, passengers, merchants, and the community, to solve critical problems in Southeast Asia.
Grab began as a taxi-hailing app in 2012, but we have since extended our product platform to include GrabCar, GrabShare, GrabBike, GrabHitch, GrabExpress, GrabFood, GrabCoach, GrabShuttle, GrabCycle. We recently launched our fintech platform – GrabFinancial, which consists of payments, lending and insurance. Our latest addition is GrabVentures, an in-house incubation platform. We are focused on pioneering new commuting and payment alternatives for drivers and passengers with an emphasis on convenience, safety, and reliability. Currently, we offer services in 8 countries. Our R&D offices are in Singapore, Malaysia, Seattle, Beijing, Bangalore, Jakarta and Vietnam. We aspire to unlock the true potential of Southeast Asia and look for like-minded individuals to join us on this ride.
Get to know the Role:
From detangling complicated situations to driving better experiences for the end user, or engaging a social community, you'll be the go-to social expert. You are encouraged to regularly propose new, unique ways to approach challenges that comes along your way on the social space.
You can identify with opportunities to efficiently repurpose existing ideas in new ways. You can critically think beyond the status-quo, and balance it with the ability to confidently identify smart and analytical solutions.
You will work in an exciting Social Care team whereby you will work closely with a team of social care specialists led by team and community managers. You'll be building, maintaining, and owning the relationships you have with the individuals. You're expected to represent the company with integrity and professionalism on the social front. Speak passionately and authentically about Grab and our mission.
The day-to-day activities:
Here are the kinds of skills we’re looking for:
Minimum 3 year of experience working on social media community management (Facebook, Twitter and Instagram)
Passion for all things social - staying on top of the latest trends, platform updates, as well as local nuances of consumer behaviour
Defines opportunities to add value and proceed with little oversight
Strong cultural curiosity and understanding of current trends and tech
Creative copywriter
Up-to-date on local internet lingo a plus
A fluent English speaker with excellent written skills.
Be customer/consumer-oriented.
Grab Vietnam