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SI Assistance Manager

  • Work location: Ho Chi Minh

    Industry: IT - Software

  • Level: Experienced (Non - Manager)

    Deadline to apply: 17-06-2019

  • Salary: 0 - 25.000.000 VND

Job requirement

1) Pre-sales activity- Come together with sales and get customer’s requirement from technical view point- Compose technical proposal based on customer’s requirement- Compose plan, draft design, schedule and BOM based on customer’s requirement include implementation and operation & maintenance- Manage technical matters through presales activity2) Implementation- Fix plan, design, schedule, WBS, and BOM include operation & maintenance- Arrangement of equipment delivery with procurement team- Compose necessary documentation including diagrams and parameter sheets- Manage preliminary set up and on-site installation, required test and confirm result3) Project management (Implementation and Operation & Maintenance)- Coordination with related internal members such as Sales, Operation & Maintenance, Network Integration, Procurement, and Business solution- Coordination with vendor, supplier and vendor, customer IT person and related members- Monitor progress of the project and adjust it accordingly, monitor implementation work and check result4) Relationship management- Supervise team members: Building personal credibility, Activating work group commitment, engaging management support- Develop and implement service process, procedure, and policy including selection of service management software and tool- To take care of consultation and service advice in cooperate with suppliers- To maintain the relationship internally and externally- To take responsibilities on Solution integration and report directly to Manager

Job requirement

- At least 5 years’ experience in a similar position.- Middle or higher level of technical knowledge- Long or middle term of experience as SE- Actual experience on implementation and troubleshooting of ICT infrastructure- Experienced to design/ implement/test Network & Server & Storage solutions,Security solutions/products and Virtualization products, able to consults and provide flexible solutions to the customers- Be able to work abroad- Bachelor’s Degree or higher - preferably in Computer Engineering, Computer Science or related field.

Benefits

Bảo hiểm theo quy định, Du Lịch, Thưởng, Chăm sóc sức khỏe, Tăng lương, Chế độ nghỉ phép