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SI Assistance Manager

  • Work location: Ho Chi Minh

    Industry: IT - Software

  • Level: Experienced (Non - Manager)

    Deadline to apply: 15-08-2019

  • Salary: 0 - 25.000.000 VND

Job requirement

1) Pre-sales activity
- Come together with sales and get customer’s requirement from technical view point
- Compose technical proposal based on customer’s requirement
- Compose plan, draft design, schedule and BOM based on customer’s requirement include implementation and operation & maintenance
- Manage technical matters through presales activity
2) Implementation
- Fix plan, design, schedule, WBS, and BOM include operation & maintenance
- Arrangement of equipment delivery with procurement team
- Compose necessary documentation including diagrams and parameter sheets
- Manage preliminary set up and on-site installation, required test and confirm result
3) Project management (Implementation and Operation & Maintenance)
- Coordination with related internal members such as Sales, Operation & Maintenance, Network Integration, Procurement, and Business solution
- Coordination with vendor, supplier and vendor, customer IT person and related members
- Monitor progress of the project and adjust it accordingly, monitor implementation work and check result
4) Relationship management
- Supervise team members: Building personal credibility, Activating work group commitment, engaging management support
- Develop and implement service process, procedure, and policy including selection of service management software and tool
- To take care of consultation and service advice in cooperate with suppliers
- To maintain the relationship internally and externally
- To take responsibilities on Solution integration and report directly to Manager

Job requirement

- At least 5 years’ experience in a similar position.
- Middle or higher level of technical knowledge
- Long or middle term of experience as SE
- Actual experience on implementation and troubleshooting of ICT infrastructure
- Experienced to design/ implement/test Network & Server & Storage solutions,
Security solutions/products and Virtualization products, able to consults and provide flexible solutions to the customers
- Be able to work abroad
- Bachelor’s Degree or higher - preferably in Computer Engineering, Computer Science or related field.

Benefits

Bảo hiểm theo quy định, Du Lịch, Thưởng, Chăm sóc sức khỏe, Tăng lương, Chế độ nghỉ phép