Mục đích công việc:
Designing, developing, building, researching user experience for Digital products
Trách nhiệm:
- Deliver Direct Bank profit performance, with a focus on converting online customers to real sales in the VIB balance sheet
- Manage online channels as a profit centre, constantly looking for ways to improve site traffic and conversion ratios
- Produce compelling, engaging, user experiences that allow users to accomplish their tasks easily and efficiently while still fulfilling stated business requirements, project goals, and product vision
- Work with various teams inside the Bank to understand product and process requirements and turning them into buildable user experiences
- Collaborate with other designers, user researchers, business analysts, and software engineers to enable the design process encouraging productive dialog, and helping the design team to solve design problems as they arise
- Participate and collaborate in concept development and design ideation for new product features
- Contribute toward and employ established UX patterns and conventions in experiences tailored to target devices (desktop, tablet, phone, etc.…)
- Produce design deliverables including user flows, sketches at various levels of fidelity, wireframes, journey maps, and other similar tools to demonstrate and to aid the validation of proposed design solutions
- Support to document the results of design related meetings and document design deliverables
- Involve in user research activities at various levels as assigned by authorised person
- Other tasks and projects as assigned by Head of Department/Team leader
Yêu cầu:
- Degree in human-computer interaction, interaction design or graphic design
- Minimum 3-4 years experience in user experience design for web or mobile applications
- Demonstrated ability to learn and design for complex business tasks and supporting technologies
- Strong online, or distributable, portfolio/work samples that demonstrate a high-level of proficiency in interaction design
- Must possess good writing, presentation, and time management skills
- Knowledge with HTML, JavaScript & CSS
- Experience in Behavior Design and Design Thinking
- Experience in user experience design for web or mobile applications
- Experience in Lean UX, Agile development or similar
- Ability to handle multiple tasks under tight deadlines
- A passion to create simple and clean user experiences and interfaces
- Vietnamese - fluent and English– advanced
