(Senior) UX Designer

Insurance, Travel opportunities, Incentive bonus, Health checkup, Training & Development, Salary review, Laptop, Allowances, Uniform, Business Expense, Seniority Allowance, Annual Leave, Sport Club

Tiki is Vietnam’s most trusted e-commerce platform. We are first in the country to offer 2 hour delivery. Tiki has the highest NPS score amongst all e-commerce platforms in Vietnam. Customer trust and satisfaction is at the heart of everything we do. Harmony and learning is the core foundation of our culture.

In an already fast growing Vietnam e-commerce market, Tiki is experiencing exceptional growth. With growth comes interesting and unique problems. Vietnam market with it’s diverse and emerging seller base, densely populated city logistics and growing consumer spending online - not only for products but also for services, presents unique product and technology building opportunities. We are in a heavy technology investment mode with many new things to build. In that context --- Tiki indeed provides career building, full lifecycle innovation product building opportunities.

• Are you a UX designer who's excited to work on shaping online shopping experience for millions of users?
• Are you passionate about crafting the most intuitive pathway to ensure a frictionless buying experience?
• Do you yearn to go develop a common design language that not only consists of input fields, icons, cards... but also includes thought model, user psychology, and transparency?
• Do you obsess about simplifying the lives of your users by providing them the relevant information to make the most informed purchase?

If the answer is Yes to all of the above, then this opportunity is for you.

Come join a team of UX fanatics who are constantly refining the buying experience for Tiki's millions of users and customers on all platforms. We're seeking an individual who has deep knowledge and practical experience in cross-platform application design, from concept to development and release. As a UX Designer, you will tackle a variety of challenges, from crafting a seamless, content-rich browsing experience to building pathways for a whole new platform of intangible services.

Responsibilities:

• Analyze UX problems (shopper frustrations) and create design solutions that delight users and customers
• Quickly and iteratively create interaction flows, wireframes, and visual design mockups starting with the user/customer
• Develop and maintain detailed information architecture and design specifications