Search and Personalization team's mission in Tiki is to help customers discover products as easy as possible through providing relevant search results and useful recommendation within customer’s browsing context.
To serve this important mission, our team is constantly iterating and standing together to solve problems. We build and maintain features that have extremely high throughput with millions of requests per day and high contribution to company's revenue. We play with Big Data, Machine Learning, and even Deep Learning.
Responsibilities:
- Think strategically and creatively to gather insights and help refine the product vision and metrics based on product data and user research.
- Define, scope, ship, and measure features, and use rapid cycles to iterate and learn. Identify user needs and market dynamics, and use these to inform the strategic direction.
- Create simple, intuitive yet efficient user experiences (primarily mobile) that make customers smile by guiding designers.
- Develop and prioritise a feature roadmap, working with engineering and business, execute the roadmap.
- Communicate with cross-functional teams (marketing, merchandising, marketplace) and work with go-to-market stakeholders to launch game changing products.
- Bachelor's degree in computer science/engineering or analytical discipline
- 10+ years of full cycle product building experience in consumer internet/marketplace companies/startups
- Excellent customer experience intuition; demonstrated success in creating innovative and user-friendly software applications and customer-facing features
- Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment, and to evolve product strategy based on research, data and industry trends
- Proven ability to make smart features (customer experience) versus time-to-market trade-offs; experience using data and metrics to back up assumptions and assertions of business value
- Excellent problem-solving, organizational and analytical skills
- Proven track record of product launches in mobile first environment
- Demonstrated first-hand expertise in Mobile UX design patterns and methodologies
- Be entrepreneurial, driven, passionate and sincerely empathetic
- Basic to demonstrated knowledge of using AI/Machine Learning to solve customer problems
