Senior Planning & Operations Manager

Grab is Southeast Asia's leading ride-hailing platform. We solve critical transportation challenges and make transport freedom a reality for 620 million people in Southeast Asia.

Grab began as a taxi-hailing app in 2012, but has extended its product platform to include private car services (GrabCar), motorcycle taxis (GrabBike), social carpooling (GrabHitch) and last mile delivery (GrabExpress). Grab is focused on pioneering new commuting alternatives and for drivers and passengers with an emphasis on speed, safety and reliability. The Company currently offers services in Singapore, Indonesia, Philippines, Malaysia, Thailand, Vietnam, Myanmar and Cambodia. GrabPay is a wholly owned subsidiary of Grab with operations spanning across South East Asia countries that Grab is in. Our aim is to make GrabPay the default mobile payment wallet in the region, serving Grab users, drivers & merchant partners by having high quality payment product lines and satisfying our customer with outstanding service quality. Through the GrabPay platform, we seek to help unbanked mobile first users and merchants to build opportunities for themselves, while delivering trusted & safe payment systems to Southeast Asia.

Responsibilities

• Define metrics and managing performance: Identify metrics that align with business drivers; set team goals; and track progress

• Drive key planning and organisational milestones:

• Develop deep understanding of what drives growth and efficiency for our business

• Partner with the leadership team to communicate our objectives for budget approvals

• Help drive regular meetings – e.g. Executive Committee and Board meetings

• Partner with executives in creating strategic initiatives and securing budgets for plans and projects on a wide range of strategic issues, including risk management and implementation tactics

• Influence and coach executives by presenting compelling analyses and recommendations that build the business case for key initiatives

• Develop and set individual and team goals. Be a strong team player.

• Be a Change Agent – working on breaking down complexities, interdependencies and getting the team aligned on plan, execution and timelines to key strategic initiatives. Manage stakeholder communication and change throughout the journey (Region, Country, Business Unit, Routes to Market)

• Provide the investor mindset: Create the business / investment cases for new initiatives and help leadership prioritise resourcing. Consider the range of outcomes that an initiative may have on the company and how to push for upside

• Develop short-term and long-term performance goals for the business

Requirements

• Have 4 to 7 years of post-advanced degree experience leading projects, deals, and the company's financial improvement initiatives in management consulting or corporate strategy

• Possess an advanced University degree (e.g., MBA) or demonstrable equivalent

• Have proven experience of leading and managing a team

• Have superior analytical thinking, analysis, and problem solving skills

• Are able to communicate abstract ideas clearly and independently

• Have superior business acumen, technical knowledge within multiple business units, and extensive knowledge in applications and technologies

• Possess advanced verbal and written communication skills, including negotiation, presentation, and influence

• Have superior project management skills, including time and risk management, and project structuring

• Have advanced relationship management skills, including partnering and consulting

• Have advanced leadership skills, including coaching, team-building, conflict resolution, and management in a global, cross-functional, and virtual environment

• Are able to independently draft and present deliverables, recommendations, and communications strategies

• Can manage human capital to drive workforce development and achieve desired result

• Strong analytical abilities and able to synthesise complex information

• You enjoy absorbing large amounts of data and qualitative insights and can quickly develop a strong narrative that leads to recommendations and builds our understanding of the business