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Work location: Ha Noi
Salary:
Industry: Finance / Investment , Banking , Customer Service
Deadline to apply:
Level: Team Leader / Supervisor
Experience:
Job Purpose
The job holder support management for the effectiveness of assigned customer portfolio
Key Accountabilities (1)
Customer and Industry Insights
- Design and deploy offerings and CVP/ business orientation at sector/activities, sub-segment, and/or partnerships level through conducting thorough understanding of customer needs and competitive landscape and market trend for acquisition, deepening and retention of customers
- Conduct research, in-depth interview, survey, focus group meetings to understand the characteristics and demands of customers as well as validate CVP/offerings with customers
- Embed clear CVP communication, sales pitch book / playbook across channels
- Participate in multi-functional workstreams as subject matter expert for credit orientation, provide insights for products and solutions development, improvement of sales and service channels, strengthen risk management requirements
- Collaborate with related teams for sector level / value chain CVP design and deployment
- Support RM in BCA writing on industry and market sentiment
Key Accountabilities (2)
Leads Generation và Management
- Generate new-to-bank (NTB) leads with suitable CVP/offering for frontline through developing relationships with associations, industrial zones / economic zones authorities, and embed CVP for partnership and value chain customers
- Leverage MM/USME segment value chain and generate leads for SME/MSME segment
Key Accountabilities (3)
Key Relationships - Direct Manager
Head of Function; Director, Business Segment; Senior Manager, Business Segment
Key Relationships - Direct Reports
N/A
Key Relationships - Internal Stakeholders
Other units in division, other units in TCB
Key Relationships - External Stakeholders
Customers, organizations, business associations, state agencies (GSO, tax authorities ...)
Success Profile - Qualification and Experiences
- Bachelor's degree in Economics / Finance / Banking / Marketing / Business Administration
- Priority to have a master's degree or higher
- Minimum 8 years in the position related to financial analysis / credit / market research, marketing of finance and banking
- Prioritize work experience related to corporate customers
- Mimimum TOEIC 650 or equivalent
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NGÂN HÀNG TMCP KỸ THƯƠNG VIỆT NAM (TECHCOMBANK)
https://techcombank.com/ Number of employees: 10.000-19.999
