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Sales Training Specialist/ Chuyên viên Đào tạo Telesales

Ngày cập nhật: 04/05/2021

Thông tin tuyển dụng

Mô tả công việc


HN: 85 Nguyen Ngoc Vu, Trung Hoa, Cau Giay


  • Receive training requirements from Call Center, analyze training needs, set up and carry on training courses about sales skills & soft skills to Sales & Customer Service teams;
  • Support to train orientation courses, coordinate and collaborate with the other non-sales departments and support the implementation and rolling-out of other ad-hoc internal training projects or programs;
  • Collaborate with Product Development team to be updated new products for compiling, preparing, maintaining & updating training materials/ tools for training ensure that the materials/ tools always are updated and ready before performing training courses;
  • Drive behavior change by constantly interacting with Management stakeholders, monitor and assess the quality after training to improve training quality or set up re-training courses;
  • Build up a reporting system regarding training activities & assessment system before and after training;
  • Participate to set up and propose training budget every year and control training budget in line with the budget approved;
  • Facilitate engagement program, support internal event ideas;
  • Perform ad-hoc tasks assigned by Call Center Manager.


  • Working time: from 9AM – 6PM from Monday to Friday;
  • Salary: Interested and paid 100% in probation period;
  • 12 annual leave days;
  • Paid social insurance nearly full salary under the laws;
  • Paid premium health insurance after 1 working year;
  • Bonus on KPIs in end every year;
  • Review salary once a year or twice for outstanding performance;
  • Organized birthday party;
  • Given purchasing voucher in public holidays and congratulation/ sympathy money for wedding, funeral, accidence, sickness
  • Take part in team building once per year;
  • Dynamic & young working environment.

Yêu cầu công việc

  • Male/ Female from 25 – 30 years old;
  • Graduated from college at least with 2 years experience in the same position;
  • Good communication skill, critical thinking skill, facilitating skill;
  • Fair in English, specially reading & writing skills;
  • Good organizational skill and sensitivity to cultural issues is required;
  • Dynamic, proactive and fast in action.

Thông tin khác

  • Hình thức: Nhân viên chính thức

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Sales Training Specialist/ Chuyên viên Đào tạo Telesales