Work location: Oversea
Salary:
Industry: Accounting / Auditing / Tax
Get to know our Team:
Get to know the Role:
Ensure that all new restaurants are on-boarded accurately onto the platform
Ensure that the restaurants that we partner with complies with our internal business and regulatory guidelines
The day-to-day activities:
Review contracts against information and documents provided
Track and follow through on missing / invalid information from the Merchant Acquisition team
Ensure integrity of all records on Salesforce i.e. merchant information, authenticity of submitted documents, document expiries
Maintain and keep merchant account information up-to-date
Upload merchant account information along with supporting documents for internal Know-Your-Business verification and approval
Arrange inbound and/or outbound calls to provide status updates, product information, etc. when necessary
Coordinate and maintain good communications with internal and external customers
The Must Haves:
Proficient in written and spoken English and Bahasa Malaysia (Chinese would be a plus)
1-2 years' experience in Account Management, Operations, Finance or Customer Service
A highly organised and detail oriented mindset
Experience with Salesforce or any CRM tool is a plus
Fresh graduates are encourage to apply.
Grab Vietnam