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Sales Coordinator

  • Nơi làm việc: Hồ Chí Minh

  • Cấp bậc: Nhân viên

    Hạn chót nộp hồ sơ: 31-05-2019

  • Mức lương: Thỏa thuận

Mô tả công việc

Position Summary

This role is responsible for providing administrative and function support for the Sales department. Respond to inquiries and problems in an efficient, courteous and professional manner to achieve the highest guest satisfaction while complying with all The Grand Ho Tram Strip policies.

Responsibilities

  • Plans meetings and catered functions, and sells catering menu and banquet services to groups and organizations.
  • Discusses menus, service, prices and set-ups with clients and ensures that client commitments are properly followed up by involved departments.
  • Works closely with Catering Manager on menu planning and pricing.
  • Maximizes use of available hotel convention space and exercises ability to up sell in efforts to increase revenues.
  • Reviews group master account related invoices for accuracy.
  • Conducts pre-convention meetings involving clients and appropriate hotel staff.
  • Maintains guest satisfaction by ensuring all facilities and services provided meet The Grand Ho Tram Strip’s standard.
  • Maintains business relationships with clients and provides excellence in customer service.
  • Composes and types routine correspondence.
  • Maintain confidentiality of sensitive materials.
  • Greets scheduled visitors and directs them to appropriate area or person.
  • Prepare proposal and contract letters.
  • Must be able to meet the attendance guidelines of the position and adhere to departmental and company policies.
  • Work harmoniously and professionally with co-workers and supervisors.
  • Oversee facility and equipment in the responsible areas to make sure they are in complete working order.
  • Ensures all activities performed within the department are in accordance with the company’s business objectives, and established safety and security standards.
  • May be required to perform other duties required by management.

 

Yêu cầu công việc

Qualifications

  • Two - Four years of working experience required.
  • College/ University degree is required.
  • Proven experience with computers, sales system and business software.
  • Must present a well-groomed appearance.
  • Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally.  Fluent in English is required
  • Strong communication skills, both oral and written.  Must be able to prepare effective written reports.
  • Demonstrated record of superior guest service.
  • Previous experience in planning of meetings, conventions, and events required. 
  • Knowledge of sales, service, use of facilities and function space required.
  • Demonstrated strong organizational and time management skills.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Excellent decision-making, problem-solving and follow up skills. 
  • Ability to respond to and handle difficult or stressful situations with tact and diplomacy.
  • Strong understanding and appreciation of the concept of luxury and hospitality.