Sales Administration & Production Planning Staff

Responsibilities:

Sales Administration 

• Receive and process customer purchase orders.
• Prepare quotations, contracts, and related documents.
• Coordinate order confirmation, delivery schedules, and shipping instructions.
• Arrange shipment and communicate with forwarders.
• Follow up on delivery status and after-sales services.

Production Planning 

• Create and update production plans based on orders and forecasts.
• Coordinate with production, warehouse, and logistics for on-time delivery.
• Monitor production progress and adjust schedules when needed.
• Track inventory levels to ensure material availability.

Cross-Department Communication 

• Act as the main contact point between sales, production, logistics, and quality control.
• Communicate to prevent delivery issues and resolve problems related to orders, inventory, or production.