Safety Product Research & Analysis Manager

Get to know the Role:

Grab’s Platform Safety team supports the organization across multiple geographies and business units. We plan, develop and execute policies, standards and products to ensure the safety of our customers. We are responsible for all safety-related aspects of the platform. We also help influence the overall strategic direction of the company by supporting the top management with safety insights and strategic direction advisory.

As a safety product research and analysis lead you will influence the overall strategy of safety product vision and roadmap to help realise Grab's mission of Safer Everyday for the SEA region. If being constantly on the move and problem solving excite you, this is the role for you. Successful candidates will work on multi-dimensional projects, with our regional teams, external and internal partners to tackle real-time issues.

The day-to-day activities:

Lead safety product research to inform product design, policy and implementation.

Gather and analyze large data sets to assess key trends, identify risks and prioritise opportunities for improvement.

Work with data science, analytics and regional operations team to test product hypothesis as well as identify and test key variables and their impact on product and safety metrics.

Work with analytics, user research and country product teams to conduct A/B testing methodologies and guide safety product team to drive recommendations

Keep a tab on relevant industry developments to bring in cutting edge technology in terms of safety products;

Work with the regional safety office to identify and prioritise safety features for implementation in the app; Be a passionate advocate for user safety.

The must-haves:

Minimally bachelor's degree in quantitative field or equivalent practical experience.

6+ years of experience with advanced business analytics and/or product research.

Experience managing projects and collaborating with teams distributed across geographies and functions.

An analytical mindset with ability to present and execute on actionable findings.

Critically understand quantitative and qualitative patterns that are associated with safety trends.

Strategic mindset in thinking about the bigger picture and how we can improve as a company.

A strong judgment and moral compass.

An ability to work cross-functionally, independently or virtually in a minimally structured and fast-paced environment.

Passion to create a consistently safe experience for all our users.

Nice-to-haves

Experience in research and data modelling in languages/tools such as SQL, R and Python.

Product management experience.

Working experience in international organisations, technology or fintech companies.

Good understanding of safety policies and implementations in technology industry.

A working understanding of Southeast Asian markets.