Risk Product Owner, GrabFinancial

At GrabFinancial we believe that upholding trust and integrity is at the heart of doing business with all our customers.

GrabFinancial Risk team is a dynamic regional group that focuses on protecting transactions of millions of Grab customers across Southeast Asia. The team employs cutting-edge digital trust, customer-centric solutions, and expert talents from all across the industry to ensure fraud and abuse are kept outside the door.

Get to know the Role:

• Grow the Grab Financial platform and tools needed to prevent fraud and mitigate risk in a complex payments landscape.

• Collaborate with business owners and leadership to effectively prioritize and manage a portfolio of risk projects and initiatives, considering trade-offs and optimizing for customer experience.

• Work directly with other product managers, business leaders, engineering teams and subject matter experts to build Southeast Asia's most trustworthy payment platform.

• Run an agile team across several departments and geographies, identify core risk features and services needed to support internal and external customers.

• Own and drive the end-to-end risk product development process.

The must haves:

• Problem-solving, positive and constructive attitude is a must

• Comfort in dealing with ambiguity and operating in fast-changing, unstructured environments.

• Advanced degree in computer science, software engineering, information technology or related field.

• At least 3-year domain experience in e-commerce, payments or fraud preferably within a high traffic organization.

• At least 3-year experience in a product or software development capacity.

• Experience working in an Agile/Scrum team.

• Proven track record in product management and translating customer needs into business/product requirements.

• Sound knowledge in e-payments and fintech, and related fraud, desired but not absolutely required.

• Good verbal and written communication in English and ideally one local SEA language.

• Knowledge of credit card scheme rules and banking processes is a plus.

• Hands-on experience with fraud detection tools e.g. scoring models and rules engines is a plus.