Get to know the Role:
Define and manage risk policies and processes relating to card risk.
Maintain robust relationships with issuers and card schemes as Grabs primary point of contact.
Optimise risk actions and processes to achieve highest acceptance rates while minimising losses.
Own data for the domain. Perform monitoring, investigations, deep dives and forensics, as well as reporting on the domain.
Report facts to senior management in a clear, concise and data-driven manner.
Act as card risk subject matter expert towards the rest of the risk team as well as other company functions such as product, marketing and business development.
Perform individually or lead a small team of analysts
The must haves:
Established network with issuers, card schemes and other payment industry professionals
Strong knowledge of credit card scheme rules, card security features and banking processes.
Problem-solving, positive and constructive attitude is a must.
Comfort in dealing with ambiguity and operating in fast-changing, unstructured environments.
Structured, factual and data-driven. Ability to deep dive into data then elaborate clear and synthetic insights.
Hands-on experience with fraud detection tools e.g. scoring models and rules engines.
Leadership experience or potential, experience managing a small team is a plus.