Get to know the role:
You will be responsible for actively encourage the Merchant to help reduce aged AR in line with lock-up day targets and maximise the revenues and cash collections achieved for GrabFood
The day-to-day activities:
- Ensure collection procedures are performed in accordance with law & company policies procedures
- Take a methodical approach to review & prioritise AR
- Identify and contact Merchant to collect overdue and aging AR
- Develop a positive relationship with Merchant to collect receivables according to the agreed-upon payment terms.
- Work closely with Merchant and Revenue Controller to analyze and resolve administrative errors that may be delaying invoicing or payments
- Identify accounts for escalation and submit proposals to Finance Operations Senior Manager for further action
- Liaise with Revenue Controller to ensure that issues are resolved quickly and correctly, to assist Merchant in payment
- To support and act as 1st level of escalation during Business to Business A/R collection for GF invoices
- To conduct assurance for good monitoring of Account Receivables of GF, including to decide on uncollectible (Bad Debt) – with approval from GF department head and CFO
- To document and review on current Bill to Cash business process and ensure the business process are up to date and have mitigate all the major risks
The must haves:
- Bachelor (or above) degree in Accounting, Finance or equivalent
- At least 5-7 years' experience in AR and credit control
- Excellent communication skills in both written and spoken English & Vietnamese.
- Confident individual with a proactive attitude who can deal effectively
- Exceptional interpersonal skills, demonstrating professionalism in all dealings
- Able to prioritise and multi-task particularly when working to tight deadlines
- Must be able to multi-task and keep calm under pressure
- The flexibility to work outside normal office hours as may be required from time-to-time
