Revenue & Collection Analyst, GrabFood

Get to know the role:

You will be responsible for actively engaging with GrabFood Partner Merchants to ensure that accounts receivables collections are consistent and regular, maximizing the GrabFood business’ revenues. You build execution and reporting processes to ensure that your team reaches collection goals in a timely manner. You will work very closely with the country Finance team to ensure reporting and invoicing for partners is accurate and produced on-time.

The day-to-day activities:

• Ensure revenue/commission collection procedures are performed in accordance with law & company policy, and as aligned with the local finance teams.

• Build processes and timelines that ensure accurate and timely production of necessary reports for invoicing.

• Build programs that encourage timely payment schedules with partner merchants.

• Develop positive relationships with Merchants to collect receivables according to the agreed-upon payment terms.

• Work closely with the Finance team. to analyze and resolve administrative errors that may be delaying invoicing or payments

• Identify accounts for escalation and submit proposals to Finance Operations other teams within the vertical for further action

• Act as 1st level of escalation during Business to Business A/R collection for any contested invoices by partner merchants.

• To conduct assurance for good monitoring of Account Receivables of GF, including to decide on uncollectible (Bad Debt) – with approval from GF department head

The must haves:

• Bachelor (or above) degree in Accounting, Finance or equivalent

• At least 3-5 years' experience in Finance, Banking, or Collections

• Excellent communication skills in both written and spoken English and Filipino

• Confidence and a proactive attitude that leads to efficiency

• Exceptional interpersonal skills, demonstrating professionalism in all dealings

• The ability to prioritise and multi-task, particularly when working with tight deadlines

• The flexibility to work outside normal office hours as may be required from time-to-time

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