GrabFood is the fastest growing startup within Grab and is growing rapidly towards becoming the region’s #1 provider of food delivery services, conquering a trillion dollar market in the most exciting region in the world.
Get to know the Role:
Manage and grow the way we communicate with our restaurant partners
Work alongside account managers, Marketing, Creative and restaurants to develop creative content strategies to support restaurant marketing efforts and best content practices
The day-to-day activities:
Strategise, plan and manage how we want to engage all our restaurants and shape the way we communicate with them on a daily basis
Maintain all restaurant communications channels (including our blogs, help-centres and email channels - restaurant's key sources of information)
Ensure all communications to restaurants are clear, consistent, informative and reflect our company mission and policies
Work with the Marketing and Creative team to create content for the campaigns
Collaborate with internal teams to create landing pages and optimize user experience
Manage a campaign calendar with the Marketing and CRM team to ensure that communications are spaced out and sent out in a timely fashion
Provide insights and analysis around campaigns & content using Analytics & Social Media Listening tools
The Must Haves:
Candidate should possess a Bachelor’s Degree in Communications, PR, Marketing, Hospitality or another related field.
At least 2 years of working experience in a related field such as F&B/Marketing/Social Media.
Proficient in both English and Bahasa Malaysia. Mandarin is a plus.
Hands on experience with social media management for brands.
Creative, with a keen eye for aesthetics.
Sharp, persuasive copywriting skills.
Proven ability to successfully develop, and execute and own major multichannel marketing campaigns
Independent, proactive and critical thinking skills.
Ability to multitask and work in a team environment.
Fresh graduates with relevant internship experiences are welcome to apply.
