Supervise daily operation of Shopping Mall and maintain the overall control of the Mall’s activities.
KEY AREA OF RESPONSIBILITY:
Overall Supervise, train and monitor all staff including Operation Executive, Property admin and outsource service providers to ensure smooth operations of the Mall
Supervise maintenance of all common services and maintain the excellence of services delivered to customers.
Maintain and enforce correct operational standards concerning health, safety, security and fire prevention.
Adhere to all requirements relating to licensing, operation and relationships to local departments and other local authorities.
Attend the meetings and inspections of the government officers including fire police, local police, environment police, safety officer, etc.
Review Incident Reports, daily reports, logbooks, etc. and update Property Manager.
Assist Property Manager in organizing and arranging for the Business Continuity Plan (BCP) such as fire drill, flood test, bomb threat, etc.
Assist Property Manager to set up the standard, procedures, guidance for all departments and ensure the procedures applied are followed properly.
Prepare and Manage all operations’ expenses and management costs within the annual operations budget.
Execute tasks as assigned by Property Manager.